Service Desk Analyst

A Service Desk Analyst is required by a leading IT Support And Services provider based in Cardiff.

You will join an experienced team of 3 and you will provide 1st and 2nd line support to both internal users and some external. In this varied role, you will work with a wide range of technologies,

- Client –
CV Screen is recruiting for a leading IT Services company based  in Cardiff

Required skills:

  • Understanding of key concepts of Cloud based Services.
  • Understanding of specific cloud technologies, such as Microsoft 365 and Microsoft Azure services.
  • Knowledge of basic diagnostic and troubleshooting practice
  • Understanding of the modern digital work-place including related technologies and infrastructures including:
    • Windows Server based environments
    • Common commercial end-user operating systems (Windows 10, MacOS, IoS, Android)
    • Office 365, One Drive, One Note, Groups, Email etc.

Who will suit this role?

This is an excellent opportunity for an experience IT Helpdesk Support / Service Desk professional who is looking for a new role in the Cardiff area.

Basic salary to £22,000 + Benefits


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